Monique Morin Design is looking for Operations Manager in Columbus, OH. This local job opportunity with ID 3633654492 is live since 2026-04-12 22:42:01.

Company Description

Monique Morin Lingerie is a design-driven intimate apparel brand reshaping the narrative around

body positivity through thoughtful design and fit. For more information, explore our brand at moniquemorinlingerie.com.

Role Description

This is a full-time on site position for an Operations Manager to own execution across ecommerce and business operations for a growing online brand. This role focuses on managing and optimizing Shopify, ensuring accurate and efficient execution across the website and marketing backend, and maintaining operational consistency across the business. It is a hands-on position requiring both direct execution and management of one team member.

Key Responsibilities

• Own and manage Shopify operations: product setup, collections, merchandising updates, site accuracy, and overall backend maintenance
• Execute marketing backend operations: email and SMS setup, scheduling, flows, campaign deployment, and link management
• Coordinate operational execution for product launches, promotions, and campaigns
• Manage and coordinate with external partners (web developer, third-party platforms such as Yotpo, Omnisend, etc.)
• Build and maintain operational workflows, checklists, and documentation
• Identify and resolve operational inefficiencies and execution gaps
• Supervise the Order Fulfillment & Customer Service function through a direct report
• Monitor day-to-day execution across the business and ensure follow-through
• Ensure processes are clear and execution remains consistent with brand standards

Scope of Ownership

• Ecommerce backend execution and accuracy
• Marketing backend implementation
• Operational workflows and organization
• First-line operational problem solving
• Fulfillment and customer service execution (through direct report)

Candidate Profile

• Strong experience managing ecommerce operations
• Highly detail-oriented with strong execution discipline
• Comfortable working in a hands-on, execution-focused role
• Understands the nuances of intimate apparel; familiarity with the product category is important
• Able to manage multiple priorities without loss of accuracy
• Proactive and solution-oriented
• Strong communication skills

Experience

• Experience in a consumer brand environment
• Experience with e-commerce platforms (Shopify preferred)
• Experience with marketing tools (email/SMS platforms, apps, integrations)
• Familiarity with Meta Business Manager and Google Analytics
• Experience working in environments where systems and processes are evolving
• Previous team management experience is a plus
• Strong familiarity with AI tools for operational efficiency

Qualifications

• Strong organizational, multitasking, and time-management skills
• Experience in process improvement, workflow automation, and operational strategy
• Proficiency with project management tools and collaboration platforms
• Excellent communication and interpersonal skills for handling client and team interactions
• Problem-solving, decision-making, and leadership capabilities
• Knowledge in or experience with fashion, design, or product development is a plus
• Bachelor's degree in Business, Operations Management, or a related field
• Proven experience in an operations or project management role